ATLAS ADJUSTING - Alliance of Technical Loss Adjusting Services, a newly setup adjusting Company was formed towards the end of 2016 with the aim to supply high quality loss adjusting and other claims related professional services to the Indonesian insurance industry. It is imperative for ATLAS to develop and understanding each of their business or personal circumstances to enable a tailored and sensitive approach is adopted to provide high quality loss adjusting services to all our clients. The most important factor in determining quality of services is our staffs range of expertise suited for each claim assigned to us. Our team of adjusters brings together a wealth combined loss adjusting experience exceeding 100 years.
We stand by our belief that the traditional loss adjusting approach should not be entirely foregone and we strive to deliver good and prompt services to our clients with the highest level of integrity and professionalism. We only employ adjusters of the highest quality and integrity. Most of our adjusting personnel holds various insurance qualifications. At ATLAS ADJUSTING, we understand the importance of providing insurance qualification to our staff as part of self-development in addition to ensure they deliver prompt and quality services at all time to all our clients. Some of our adjusters have been regularly exposed to handling CAT claims throughout the world in addition to having hand experience in dealing and setting claims for various overseas based insurance and reinsurance companies.
ATLAS ADJUSTING hope to be a fore runner in developing a team of qualified chartered adjusters for the near future, in particular to groom the first CILA chartered loss adjuster from Indonesia. We recognize that the basis of the relationship between the adjuster and our client is that of a partnership built on trust and a desire for equality of benefit. Transparency and openness are essential pre-requisites of such a partnership and ATLAS ADJUSTING, despite being a new set up will strive to achieve these.
We aim to provide accurate reports and without overlooking the importance of setting claims in an amicable and expeditious manner. We also endeavor to manage the expectation of all parties involved in the claims process with proper claim communication. We employed a dedicated group of specialized multi-disciplined adjusters who are widely recognized for their range of expertise in the Indonesian insurance market.
In line with the vision and mission of the Indonesian Financial Service Authority, ATLAS ADJUSTING hopes to contribute towards development of the local insurance industry by implementing Good Corporate Governance practice in our company policy and services to commensurate with the Code of Conduct regulated by The Association of Indonesian Insurance Adjusters (APKAI)