Lowongan Client Success and Ops Manager - di AKSI VISITAMA (TADA) | TopKarir.com
PT. AKSI VISITAMA (TADA) | TopKarir.com

PT. AKSI VISITAMA (TADA)

JAKARTA SELATAN 
Perencanaan & Pengembangan Perusahaan 
Dipasang 14 hari lalu 

Client Success and Ops Manager

Industri
:
Teknologi Informatika / Komputer
Jenjang Karir
:
Manajerial
Pendidikan
:
Sarjana (S1)
Gaji yang Ditawarkan
:
-
Fasilitas & Tunjangan
:
Keahlian
:
-
Jumlah yang dibutuhkan
:
1 Orang
Ditempatkan
:
Indonesia
Tentang Pekerjaan

TADA (usetada.com) help businesses to improve sustainability by retaining their customer better. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, present in several countries in Southeast Asia. Our mission is to build a truly global product that helps businesses to double their profit per customer. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.

The Role: Client Success and Operations Manager

  • Driving product adoption and customer value at key accounts and identifying additional opportunities for customer expansion.
  • Collaborating with the sales team on account strategy development for assigned customers.
  • Following the best practices, metrics and goals set by Customer Success Lead.
  • Gauging customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements
  • Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
  • Providing feedback and advocacy on customer pain-points to internal teams.

The Candidate

  • Positive, can-do attitude with the drive to continuously learn and improve
  • Minimum 3 years of working experience in a managerial position, tech company preferred
  • Bachelor degree from top local or overseas universities.
  • Number oriented, multi-tasker with excellent analytical skills
  • A strong drive to make things happen, practical execution align with data-driven decision making

What we offer:

  • A high degree of autonomy and freedom of creativity in a welcoming environment
  • Sabbatical program of 15 days blocked leave every 3 years of your tenure with us to recharge as we know that working long term in a company might be taxing.
  • We aim to create an entrepreneur out of our team, where we are committed to support learning and development aspirations within and outside of our organization
  • A unique environment of a mission-driven digital company present since 2012, start-up mindset always - yet a bit wiser

Our Values:

  • Think and Act Like an Owner
  • Deliver Beyond Expectation
  • Be Helpful
  • Embrace and Drive Change
  • Pursue Learning and Growth
  • Be Open, Honest and Constructive

If you are up for the challenge, we hope you will join the team and take part in our journey to create a “Truly-Global” product.

To find out more about us, please explore our website and app.

Tentang Perusahaan

PT. AKSI VISITAMA (TADA) belum memasukan deskripsi tentang perusahaan.

Alamat
Menara Imperium LT. 11 Suite B-1, Jl. HR Rasuna Said Kav. 1 Setiabudi, Jakarta Selatan, DKI Jakarta
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