EMERHUB TALENT SOLUTIONS

Requirements:

• Candidate must possess at least a bachelor's degree in any major.
• Have excellent verbal and written English and Bahasa Indonesia communication skills.
• Preferably Staff (non-management & non-supervisor) specialized in Law/Legal Services or equivalent.
• Having 5 years of experience in Corporate Secretary Legal will be an advantage.
• Preferably have experience in Customer Service/Hospitality.

 Job Description of Customer Relation Staff :

• Ensure outstanding satisfaction by maintaining a strong working relationship.
• Preparing application of clients and submit the application of client's legal documents to government institutions.
• Follow-up documents to the clients.
• Follow-up documents to the government institution.
• Manage and Track the application submission, make sure the on-time issuance of licenses.
• Negotiate and intermediating licensing process with local government .
• Translation of legal documents from Bahasa Indonesia to English (standard draft of the translation will be provided).
• Update our clients on any progress/ delay in their cases (weekly basis),
• Develop and update client’s related reports.
• Handle client issues throughout the implementation life cycle in a timely manner.

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